Fast Forward…. Or Not?

Reframing The Automation and Future of Work Discourse

Thursday 18 October

18:30 to 19:30



Professor Leslie Willcocks



Drawing on three years research and publication in deployment of robotic process and cognitive automation technologies, Leslie will first critique the often conflicting accumulating evidence and predictions about the impact of automation. He then provides an overview of service automation technologies as deployed at organizational levels, and their emerging impacts at work. This will lead into a major reframing of the debate about automation and work futures, pointing to eight major qualifiers to the more extreme predictions of job loss.

Leslie P. Willcocks  is  Professor in Technology Work and Globalization at the Department of Management at London School of Economics and Political Science. He is Editor-in-Chief of the Journal of Information Technology, and associate fellow of Green Templeton College.  Previously he taught at Oxford University for nine years. His doctorate is from University of Cambridge.


Leslie has a global reputation for his work in robotic process automation, AI, cognitive automation and the future of work, digital innovation,  outsourcing, global management strategy, organizational change, IT management, and managing digital business.  He is co-author of 60 books on these subjects, and has published over 230 refereed papers in journals such as Harvard Business Review, Sloan Management Review, California Management Review, MIS Quarterly, Journal of Management Studies. He is a regular keynote speaker at international practitioner and academic conferences, and has been retained as adviser and expert witness by major corporations and government institutions in the UK, USA and Australia.


Recent books:

  • Service Automation Robots and The Future of Work (2017)
  • Robotic Process Automation and Risk Mitigation: The Definitive Guide (2017)
  • Robotic and Cognitive Automation: The Next Phase (2018)



E.P.Abraham Lecture Theatre

Green Templeton College.

43 Woodstock Road

Oxford OX2 6HG


For further information or any questions please contact Yoland Johnson at This email address is being protected from spambots. You need JavaScript enabled to view it.

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